Cvent provides event planners and managers online tools to streamline their workflow. I worked with a satallite office in Georgia that was recently acquired by Cvent on their new Lead Scoring and management application for Hotel Managers and Owners
Corporation in the sector
Event Management Software & Online Portal
Working with a project lead and manager in another remote location and providing UX and UI for their complex and in-depth application.
CVENT wanted to
Hotel manager App
Users metrics from past - future
The Approach & Exploration
Learning about the ins and outs of being a hotel manager. What type of data was relevant. How to effectively and clearly show data from each hotel to the manager and to keep them engaged and interested in this product.
Finding out how the lead system works, and planning accordingly on how that process will integrate into the application for the managers.
Planning out Lead interactions
The original sketches no longer remain but the following greyscale mockups were first drawn out and wireframed on paper/whiteboard.
Lead Score "Heart of the App"